Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

❓ FAQ👍 Reviews📌 Mapℹ️ Information⏰ Hours

Address: 210 Redwood Shores Pkwy, Redwood City, CA 94065.
Phone:6505917845.
Website: providentcu.org
Specialties: Credit union, ATM, Bank, Financial consultant, Financial institution, Mortgage lender.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Cash advance.
Opinions: This company has 15 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Provident Credit Union (Redwood Shores Community Branch)

Provident Credit Union (Redwood Shores Community Branch) 210 Redwood Shores Pkwy, Redwood City, CA 94065
☎️6505917845

⏰ Open Hours of Provident Credit Union (Redwood Shores Community Branch)

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–6 PM
  • Saturday: 9 AM–2 PM
  • Sunday: Closed

Provident Credit Union (Redwood Shores Community Branch)

Provident Credit Union (PCU) is a not-for-profit financial cooperative that has been serving the financial needs of its members for over 70 years. With its main branch located in Redwood Shores, California, PCU offers a wide range of financial services to individuals, families, and businesses. In this article, we will delve into the details of the Redwood Shores Community Branch, including its main services, location and access, featured characteristics, practical information, and customer reviews.

Main Services

  • Checking Accounts: PCU offers various checking accounts, including the Provident Checking Account, which features no monthly maintenance fees and no minimum balance requirements.
  • Savings Accounts: PCU offers savings accounts, including the Provident Savings Account, which features a competitive interest rate and no monthly maintenance fees.
  • Term Share Certificates: PCU offers term share certificates, which provide a fixed interest rate for a specified period of time.
  • Investing and Retirement: PCU offers a range of investment products, including stocks, bonds, and mutual funds, as well as retirement accounts, such as IRAs and 401(k) plans.
  • Online Banking: PCU offers online banking services, which allow members to manage their accounts, transfer funds, and pay bills online.
  • Transfers: PCU offers transfer services, which allow members to transfer funds between accounts.
  • Insurance: PCU offers insurance products, including life insurance, health insurance, and disability insurance.
  • Health Savings: PCU offers health savings accounts, which allow members to save pre-tax dollars for medical expenses.
  • Mortgages: PCU offers mortgage loans, including fixed-rate and adjustable-rate mortgages.
  • Auto Loans: PCU offers auto loans, which feature competitive interest rates and flexible repayment terms.
  • Equity Loans and HELOC: PCU offers equity loans and home equity lines of credit (HELOCs), which allow members to borrow against the equity in their homes.

Location and Access

The Redwood Shores Community Branch is located at 210 Redwood Shores Pkwy, Redwood City, CA 94065. The branch is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Members can also access the branch's services through PCU's online banking platform or by phone. The branch is situated in the heart of Redwood Shores, a vibrant community that offers a range of amenities, including restaurants, shops, and entertainment venues. The branch is also conveniently located near major highways, making it easily accessible by car.

Featured Characteristics

* Personalized service: PCU prides itself on providing personalized service to its members, with a focus on building long-term relationships. * Competitive rates: PCU offers competitive rates on its financial products, including checking accounts, savings accounts, and loans. * Community involvement: PCU is committed to giving back to the community, with a focus on supporting local charities and organizations. * Technology: PCU has invested heavily in technology, with a range of online banking services and mobile banking apps.

Practical Information

* Phone: 650-591-7845 * Website: providentcu.org * Hours of operation: Monday - Friday, 9am - 5pm * Drive-thru hours: Monday - Friday, 9am - 5pm * ATM availability: PCU has a network of over 30 ATMs located throughout the Bay Area.

Customer Reviews

PCU has a 3.4-star rating on Google My Business, based on 15 reviews. Some of the positive aspects mentioned in customer reviews include: * Personalized service: Several reviewers praised the branch's staff for their friendly and personalized service. * Competitive rates: Reviewers praised PCU's competitive rates on its financial products. * Community involvement: Reviewers appreciated PCU's commitment to giving back to the community. * Technology: Reviewers praised PCU's online banking services and mobile banking apps. However, some reviewers also mentioned the following negative aspects: * Long wait times: Some reviewers reported waiting in line for extended periods of time. * Limited branch hours: Some reviewers noted that the branch's hours of operation were limited, making it difficult to access services during off-peak hours. Overall, customer reviews suggest that PCU's Redwood Shores Community Branch offers a range of financial services and a commitment to community involvement. However, reviewers also noted some limitations, including long wait times and limited branch hours.

❓ Frequently asked questions about Provident Credit Union (Redwood Shores Community Branch)

What types of checking accounts does PCU offer?

PCU offers the Provident Checking Account with no monthly maintenance fees and no minimum balance requirements.

What is the interest rate for the Provident Savings Account?

The Provident Savings Account offers a competitive interest rate with no monthly maintenance fees.

Where is the Redwood Shores Community Branch located?

The branch is located at 210 Redwood Shores Pkwy, Redwood City, CA 94065.

What are the hours of operation for the Redwood Shores Community Branch?

The branch's hours of operation are not specified in the provided content.

Does PCU offer mobile banking services?

Yes, PCU offers online banking services that allow members to manage their accounts, transfer funds, and pay bills online.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
Gaiane V.
4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
JM D.
3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
OX O.
1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0 They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do If you leave complain - nothing happens You’re on your own!

Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
Jeff N.
1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
Wissam H.
5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
abdulwali Y.
1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
shiva B.
5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
Michael H.
1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
T C.
5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence. Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit. Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service . This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
Gaiane V.
4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
JM D.
3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
OX O.
1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0 They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do If you leave complain - nothing happens You’re on your own!

Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
Jeff N.
1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.