CeX

Address: 21 Princess Way, Camberley GU15 3SP, United Kingdom.
Phone:3301235986.
Website: uk.webuy.com
Specialties: Electronics store, Cell phone store, Computer store, Video game store.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Quick visit, Batteries, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 238 reviews on Google My Business.
Average opinion: 4/5.

CeX 21 Princess Way, Camberley GU15 3SP, United Kingdom

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Located at 21 Princess Way, Camberley GU15 3SP, United Kingdom, CeX is a well-known retailer specializing in electronics, cell phones, computers, and video games. Their extensive range of products, combined with their excellent customer service, has earned them a reputation as a top destination for technology and entertainment enthusiasts.

With a strong focus on their specialties, CeX offers a wide selection of products for customers to choose from. They have a variety of electronics, including laptops, TVs, and gaming consoles. For cell phone enthusiasts, they carry a diverse range of devices and accessories, and their computer offering includes desktops, peripherals, and software. Lastly, their video game selection is extensive, featuring a vast array of consoles, games, and related merchandise.

At CeX, customers can take advantage of in-store pick-up and shopping. They also provide on-site services, allowing customers to address any issues or concerns they may have. Additionally, they offer quick visit options for those who need to make a transaction or inquire about a product without spending too much time on-site.

Customers can use various payment methods, including cash, credit cards, debit cards, NFC mobile payments, and more. CeX is dedicated to ensuring the safety and security of their customers' payments and information, providing a trustworthy shopping experience.

With 238 reviews on Google My Business, CeX boasts an impressive average rating of 4 out of 5 stars. Customers have praised the store's helpful staff, great selection of products, and efficient trade-in services. Many reviewers have also mentioned their satisfaction with the in-store experience and the wide range of items available.

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5/5

10/10 Staff are always helpful, never had a problem here, decent trade in wait times. I know it's random but they always seem to have a great selection of times. Had some great retro finds here. Store is pretty big lots of games/dvds and lots of glass cabinets so plenty to look through

5/5

Staff have always been great, payment on the same day for traded in items! Highly recommend!

1/5

Rude staff, especially one guy with short hair eye rolled when I was selling some dvds earlier today, and was taking the mick out of the films i sold. Don't bother with this CeX branch, unless u wanna be treated with disrespect. Not how you handle members of the public at all!

1/5

Following a long exchange of emails I had with their CS dept., I would recommend anyone selling to CEX to photograph your item at the time you hand it over for testing. This will help to avoid a dispute if it fails and they later return it to you damaged, as happened to me at their Camberley store.

5/5

Very helpful and friendly staff 😊 always amazing good value for money. One of my favourite shops in town 👌

1/5

I bought a Fallout 4 disc earlier, got home and noticed it's chipped on edges. Disgusted, I'll never visit again. BTW, thank you for the offer, however, parking fee, petrol and time wasted to do that would not compensate. I'll just take my loss and leave this rating instead

1/5

Went to Camberley yesterday, enquired about trading phones for CEX vouchers, was provided estimates based on condition BUT NO FURTHER INFORMATION! Today, on my day off, I attend the Camberley store to trade those phones, they stated that would take an hour! That’s frustrating because I wasn’t told that yesterday but could get a coffee or go for a walk! Then as I am looking at the consoles before I head off for an hour, the colleague then decides to ask whether I have a membership, and after responding with no he asks for ID, but I don’t have any? Why? Because the colleague from the day before hadn’t stated that the process would take an hour or more AND I needed ID to set up a membership or I would have come at a more appropriate time that I had an hour to spare AND had ID! The supervisor wasn’t all that helpful or empathetic, and wouldn’t take my complaint stating I had to contact customer service online that don’t have a number to call or even a option to leave a complaint! I wasted afternoon, petrol and parking for what could have been avoided by better customer service yesterday! Even had the supervisor told me that from the start I could have made it back to the car before 15 minutes and not paid any parking at least, but NO he neglected to ask that at the start! I attempted to then call to book that at the Farnborough store for another day but of course the number doesn’t actually through to anyone!

5/5

The guy serving me (unfortunately don’t remember the name) was very kind and helpful. I’m very happy with overall experience and will definitely consider purchasing from CEX in the future.

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