CeX

Address: Unit 12 The Mead, Farnborough GU14 7RT, United Kingdom.
Phone:3301235986.
Website: uk.webuy.com
Specialties: Electronics store, Cell phone store, Computer store, Video game store.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 296 reviews on Google My Business.
Average opinion: 3.8/5.

CeX is a well-established electronics store and cell phone retailer operating throughout the United Kingdom. It’s a popular choice for consumers seeking a wide range of products, from the latest computer hardware and video games to accessories and refurbished items. The Farnborough branch, located at Unit 12 The Mead, Farnborough GU14 7RT, offers a convenient and accessible shopping experience for local customers.

The Farnborough location is strategically situated at 3301235986. Customers can easily reach the store via telephone. Alternatively, they can explore the extensive product selection and browse available deals on their website: uk.webuy.com. This website provides a digital storefront, allowing customers to preview inventory and even take advantage of online ordering options for in-store pick-up.

CeX specializes in providing a diverse selection of electronic goods. Their core offerings include:

  • Electronics: Televisions, audio equipment, cameras, and various other electronic devices.
  • Cell Phones: A comprehensive range of smartphones and mobile accessories.
  • Computer Hardware: Desktops, laptops, components, and peripherals.
  • Video Games: Consoles, games, accessories, and collectibles.

Beyond these core categories, CeX also frequently stocks items such as DVDs, Blu-rays, books, and toys, making it a one-stop shop for a variety of consumer needs. They are particularly known for offering a strong selection of refurbished electronics, providing customers with affordable options without compromising on quality.

CeX distinguishes itself through several key features designed to enhance the customer experience:

  • In-Store Pick-Up: Customers can order items online and conveniently collect them at the Farnborough branch.
  • In-Store Shopping: The store offers a traditional shopping environment with knowledgeable staff available to assist with purchases.
  • On-Site Services: Depending on the location, CeX may offer services such as data transfer, device setup, and repairs.
  • Accessibility: The Farnborough store prioritizes accessibility, featuring a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that all customers can comfortably navigate the premises.

Payment options are diverse, encompassing credit cards, debit cards, and NFC mobile payments, catering to a wide range of customer preferences. The store’s commitment to convenience is further demonstrated by its quick visit focus, minimizing customer wait times.

CeX consistently receives positive feedback from its customers, as evidenced by its 296 reviews on Google My Business. The average opinion stands at 3.8 out of 5 stars, reflecting a generally favorable perception of the company’s service and product offerings. Many customers highlight the helpfulness and friendliness of the staff, emphasizing a commitment to going above and beyond to meet customer needs. One particularly notable review illustrates the exceptional customer service provided by a staff member who generously offered a replacement USB lead to a customer in need, demonstrating a willingness to assist even outside of standard operating procedures. This level of dedication appears to be a common theme among customer experiences.

For consumers seeking a reliable source for electronics, cell phones, and video games, CeX presents a compelling option. The Farnborough branch, with its convenient location, accessible facilities, and diverse product range, offers a pleasant and efficient shopping experience. Coupled with the potential for in-store pick-up and a commitment to customer satisfaction, CeX is a recommended destination for both seasoned shoppers and newcomers to the electronics market. The store’s dedication to providing assistance and its willingness to exceed expectations contribute to its positive reputation.

More businesses in Farnborough

CeX - Farnborough
5/5

The guys that work here are super helpful! I needed a special USB lead a couple of months ago and literally nowhere had one and nobody actually being helpful at all until I walked into CeX The main guy said they dont sell them but he probably had a personal one kicking around somewhere. He then gave the the correct lead for free and would not accept any money I tried to give him. In the end I went to Sainsbury's and just brought them back a couple crates of drinks to say thank you! If you're looking for helpful and friendly staff that go abpve and beyond then look no further 👌🏻

CeX - Farnborough
5/5

Absolutely love shopping here. staff incredibly helpful and very patient. The quality of the stuff I bought has been extremely good and a very reasonable price too.

CeX - Farnborough
1/5

Brought a Disney move for ps2 and I got home and they gave me the wrong game and now I have to go back all the way to the cex

CeX - Farnborough
1/5

Folks don't give your valuable goods to these crooks! Waited 1 hour and 30 minutes for them to "check" my phone. Even though the guy opened with "yup we'll give you £80 for that". Only to be told that they won't because the phone back is starting to "peel off" nothing about this has peeled off, and they had the absolute cheek to keep me waiting for over an hour and a half. Unbelievable! I have bought alot of games, controllers, accessories, dvds you name it over the years from cex and I won't part my money with them any more! What a joke!

CeX - Farnborough
5/5

If you need great customer service, ask for Greg. He'll look after you.

CeX - Farnborough
5/5

lovely team, kind and helpful. traded in three iphones which one of them had a dirty speaker. they recommended we go across the road to get it cleaned so we could get a decent price for the phone.

CeX - Farnborough
1/5

Very long queue waited nearly 40 minutes to be served. Wanted to hold and inspect 2 apple watches but wasn't allowed to really have a good look. Settled on one but it was higher priced than I'd expect it to be especially considering the condition. Only brought it because I had a trade in voucher from another store. Store very hot and felt faint by the time I was done

CeX - Farnborough
1/5

Today went in there around just past midday. Queued up to pay for my PS4 Game, There was one gentleman and a lady behind the counter. I noticed gentleman was serving a customer before me and I thought that lady behind counter might not be serving any customers at that moment because she didn't called me, So I ignored her and waited for gentleman to serve me only to notice after few minutes another customer with his little boy walks straight upto that lady to be served and she serves him instead of me. She didn't even bother to mention him I was on the queue their first and I didn't wanted make a scene because of a little boy with him. So I put the Game CD on a shelf nearby and walked out. That lady might make an excuse saying she didn't see me, But I will say this I was literally standing 2 feet away from her.

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