data center support resources

This page provides comprehensive support resources for CommScope's data center products and services. We offer assistance for a wide range of fiber optic and copper cabling solutions, including patch panels, cassettes, modules, trunks, patch cords, raceways, and cable assemblies. Our support extends to various brands like SYSTIMAX, Uniprise, NETCONNECT, and Propel. Access valuable resources and connect with our technical teams for expert guidance. We are committed to helping you optimize your data center infrastructure.

• Fiber Patch Panel
• Fiber Cassette/Module
• Fiber Splice Module
• Fiber Bulkhead
• Fiber Trunks
• Fiber Patch Cords
• ImVision (Automated Infrastructure Management)
• Fiber Frame/Rack
• Fiber Management
• Fiber Raceway (FiberGuide)
• MPO Fiber Cable Assemblies
• LC Fiber Cable Assemblies
• Backbone Fiber Cable
• Copper Patch Panels
• Copper Cable

We offer support for these core infrastructure components, ensuring you have the resources needed to maintain and troubleshoot your data center network. Our goal is to provide clear, concise guidance to resolve issues quickly and efficiently. Utilize the resources below to find answers or connect with our support teams.

For North American customers, our dedicated Technical Assistance Center (TAC) is available to assist you. You can reach us at 800-830-5056 or use our convenient chat feature. Alternatively, submit a Technical Support Request Form or email us at [email protected]. We address common inquiries such as product recommendations, compatibility checks, identifying CommScope equivalents, and finding replacements for discontinued products.

For general customer service inquiries, please call 844-366-3651 or use the chat option. iTRACS customers in North America can reach us at 877-Y-iTRACS (877-948-7227). Globally, iTRACS support is available at 480-557-8000. We can help with order status, pricing, delivery, product availability, and lead times.

Leverage our self-service tools for faster access to information. Log in or create an account to access restricted content. Track your order status through the Order Status portal. Use the Order Center to select products, get pricing, and submit orders. Check Available Stock within select regions. Organize your product lists and request quotes using My Product Lists. Explore training resources at Commscope University and the Commscope Infrastructure Academy.

• Product Compliance
• Conflict Minerals
• Global Trade Data
• Safety Data Sheets

We provide access to critical documents and data to ensure compliance and safety. For shipment issues or non-wireless defective items, utilize the Claim Form. We are committed to providing comprehensive support throughout the product lifecycle.