Green Valley Special Utility District - Marion, Texas

Address: 605 FM465, Marion, TX 78124, United States.
Phone:8309142330.
Website: gvsud.org
Specialties: Water utility company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards.
Opinions: This company has 379 reviews on Google My Business.
Average opinion: 4.6/5.

Location of Green Valley Special Utility District

Green Valley Special Utility District 605 FM465, Marion, TX 78124, United States

8309142330

Open Hours of Green Valley Special Utility District

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: Closed
Sunday: Closed

Introduction to Green Valley Special Utility District

Nestled in the heart of Marion, Texas, the Green Valley Special Utility District (GV-SUD) has been serving the local community with unwavering commitment and dedication. Situated at 605 FM465, this utility company has been providing essential services to the residents and businesses of Marion and its surrounding areas since its inception. With a strong focus on customer satisfaction and community involvement, GV-SUD has become a trusted name in the region.

Main Services

Water Supply and Distribution: GV-SUD is primarily responsible for the supply, treatment, and distribution of safe and clean drinking water to its customers. They ensure that water is provided in adequate quantities and at a consistent pressure, meeting the standards set by the Texas Commission on Environmental Quality.
Wastewater Collection and Treatment: The utility district also manages the collection and treatment of wastewater from residential and commercial properties in its service area. They operate a state-of-the-art wastewater treatment facility that ensures the safe disposal of wastewater in compliance with environmental regulations.
Customer Service: GV-SUD places a high priority on providing excellent customer service. Their team of knowledgeable and friendly professionals is always ready to assist customers with their utility-related needs. From billing inquiries to service interruptions, customers can rely on GV-SUD for prompt and efficient solutions.

Location and Access

The Green Valley Special Utility District office is located at 605 FM465, Marion, TX 78124, United States. Situated just off State Highway 72, the utility district's headquarters is easily accessible from major roads and highways in the area. For those using public transportation, the Marion Transit System provides services that stop near the GV-SUD office.

Parking: The utility district offers ample parking space for customers and visitors. The parking lot is well-lit and wheelchair-accessible, ensuring that everyone can access the facility with ease.
Entrance: The main entrance of the GV-SUD office is also wheelchair-accessible, featuring automatic doors that open to a spacious lobby. The building has been designed to be fully compliant with the Americans with Disabilities Act (ADA) to ensure accessibility for all.

Featured Characteristics

GV-SUD is proud of its commitment to sustainability and environmental responsibility. The utility district has implemented several initiatives aimed at conserving water and protecting the environment. Some of these features include:

Water Conservation Programs: GV-SUD offers various programs and resources to help customers conserve water and reduce their utility bills. These include rebates for water-efficient appliances, landscape irrigation audits, and educational workshops on water-saving practices.
Solar Power Generation: In an effort to reduce its carbon footprint, GV-SUD has invested in solar power generation. The utility district has installed solar panels at its wastewater treatment facility, which help offset the facility's energy consumption and lower its operating costs.

Practical Information

Business Hours: The GV-SUD office is open to the public from 8:00 AM to 5:00 PM, Monday through Friday. Customers can also reach out to the utility district via phone or email outside of these hours for emergency assistance.
Contact Information: To get in touch with GV-SUD, customers can call 8309142330 or email them at [email protected]. The utility district's official website, gvsud.org, also provides a wealth of information on its services, programs, and customer resources.
Payment Options: GV-SUD offers several convenient payment options for its customers, including automatic bank draft, online payment, and walk-in payment at the utility district's office. They also accept major credit cards, making it easy for customers to manage their utility bills.

Positive Aspects from Customer Reviews

With an average rating of 4.6/5 from 379 reviews on Google My Business, it's clear that GV-SUD has made a positive impact on its customers. Some of the positive aspects highlighted in customer reviews include:

Responsive and Helpful Staff: Many customers have praised the friendly and knowledgeable staff at GV-SUD, noting their promptness in addressing customer concerns and resolving issues. Gina Cherry, in particular, was singled out for her kindness and helpfulness in assisting a customer with a large utility bill.
Efficient Service: Customers have commended GV-SUD for its efficient and reliable services, with many commenting on the quick resolution of service interruptions and the prompt delivery of water and wastewater services.
Community Involvement: GV-SUD's commitment to the local community has not gone unnoticed by its customers. Several reviews have lauded the utility district's efforts in providing educational resources, hosting community events, and supporting local initiatives.

In conclusion, the Green Valley Special Utility District has proven itself to be an invaluable asset to the Marion community. With its comprehensive range of services, commitment to sustainability, and dedication to customer satisfaction, GV-SUD has earned its reputation as a trusted and reliable utility provider.

Frequently asked questions about Green Valley Special Utility District

What services does GV-SUD provide?

GV-SUD provides water supply and distribution, wastewater collection and treatment, and excellent customer service.

Where is the GV-SUD office located?

The GV-SUD office is located at 605 FM465, Marion, TX 78124, United States.

What are the water conservation programs offered by GV-SUD?

GV-SUD offers rebates for water-efficient appliances, landscape irrigation audits, and educational workshops on water-saving practices.

Does GV-SUD have accessibility features?

Yes, the GV-SUD office is wheelchair-accessible with automatic doors and a well-lit, accessible parking lot.

How does GV-SUD contribute to sustainability?

GV-SUD implements water conservation programs and generates solar power to reduce its carbon footprint.

Reviews of Green Valley Special Utility District

Green Valley Special Utility District - Marion, Texas

geri H.

5/5

Gina Cherry with Green Valley SUD was so kind and helpful with my larger than usual bill. She was able to schedule a data check same day of call. The tech went out and checked my meter then called me to explain what he was seeing. It's amazing that a simple leak in the toilet could get so costly. I promptly got it repaired and Green Valley is working with me on a leak adjustment. I give them 5 stars and so thankful that I'm in their district.

DyChaundra S.

5/5

Jeanette is fantastic. She really took the time and care to make sure I got my see I started. I was having trouble with the login portion and she walked me though with very detailed information. I appreciate her attention to detail and patience she has with her customers. Very please with the service I’ve received this far with Green Valley.

Ajay B.

5/5

I want to take a moment to recognize the outstanding service I received from Gina C at GVSUD. From the moment I reached out, she demonstrated remarkable professionalism and a genuine willingness to help. Gina C took the time to listen to my concerns and provided clear, concise solutions that addressed my issues effectively. Her knowledge of the services offered by GVSUD was impressive, and she communicated everything in a friendly and approachable manner. What truly stood out was her commitment to ensuring I was satisfied with the outcome. Gina C followed up to make sure everything was resolved to my satisfaction, which is a testament to her dedication to customer service. It's rare to encounter someone who not only excels in their role but also makes the customer feel valued. Thank you, Gina C, for making my experience so positive! GVSUD is lucky to have you on the team.

Emily C.

5/5

I had an amazing experience with this company! From the very beginning, Celeste was incredibly helpful. She answered the phone when I first called and guided me through every step of the process. She quickly emailed me the application and responded within minutes once I replied. Her communication and support were outstanding—from the initial inquiry all the way through to handling the deposit. If I could give more than five stars, I absolutely would. Thank you, Celeste, for making everything so smooth and stress-free!

Steve A.

5/5

I have had service from GVSUD for three years now and I have to say they are a terrific Utility Service Company. Rates are good, and their service and attention to detail is outstanding. When I signed up I dealt with Gina and now that I am moving and terminating service soon, Gina was right there to assist and walk me through the details. Super friendly and professional. All handled without much effort on my part in a matter of minutes. If you have the option in your area to connect with GVSUD I give them my total unconditional referral. They also are on top of it when there is any type of disturbance, weather, lightening etc that may affect the service delivery and email, text etc. with status and updates. Great utility provider. I will miss them.

Nicole L. M.

5/5

Our family has had such a wonderful experience with GVSUD. You can definitely tell that they are there FOR the customer. Gina Cherry has been my point of contact while transferring utilities when purchasing our home. Gina is prompt, knowledgeable and always ready to help and walk us through the process. She was always encouraging and has the best attitude.

Amy L.

5/5

Setting up service with Green Valley Special Utility District was one of the easiest parts of my move, and that’s all thanks to Gina! From the very beginning, she was amazing—quick to respond, incredibly helpful, and always professional and kind. She walked me through the entire process, making everything simple and stress-free during an otherwise hectic time. I’m so grateful for her help and would absolutely recommend GVSUD to anyone needing service—especially if you get the chance to work with Gina!

Maria C.

5/5

Mrs. Gina Cherry responded to my voicemail rather quickly and sent me simple-quick instructions in order to process my request. She responded to my follow-up emails as well on the same day. With my hectic schedule, i truly appreciate her professionalism, politeness and rapid assistance.

Charlene G.

5/5

Jeanette L was so amazing and gave us the highest quality starboard of customer service! She answered all our questions politely and professionally. She also answered additional questions we had unrelated to utilities and she really took her time to help us understand everything. We were not only pleased with her service, but also with how quickly our new service transaction took. VERY SATISFIED!

michael G.

5/5

Just recently located my parents here to Texas and we had to turn on there utilities in there new home. I had the opportunity to work with Gina Cherry who is a member of the Green Valley Utility team, and she made the whole process a breeze. Her help and guidance was absolutely amazing and she made the entire process of getting utilities activated a great experience. She communicated well, and provided great guidance. Mrs. Cherry is the epitome of what great customer service looks like. Job well done!

Diane H.

5/5

My Water Bill quadruple from what I usually pay in the last several months and my habits did not change. Called CS and they said it was probably a leak. The AWESOME Gina Cherry emailed me a little later after my call had ended and let me know from the Live feeds she could tell it was a leak and gave me instructions on how to see if it was one of my toilets. Sure enough it was, and I was only able to figure out where the leak was coming from because Gina took the time to email me with the suggestion of where to start. OUTSTANDING CUSTOMER SERVICE! Few people go the extra mile now in days! KUDOS GINA!!!

Tatiana P.

5/5

I had such a positive & productive experience with Green Valley setting up my water/sewer service. I’m a first time homeowner & new to Texas & they made the process simple! A big thank you as well as a shout out to Gina! I’m on the road driving across country with spotty service trying to set up my new house utilities & she was soo kind and flexible with my schedule. We seamlessly got everything taken care of in the end & I’m equipped with all the knowledge and resources I need. I’m move in ready & thanks to a pleasant interaction, I am looking forward to working with them in my new home!

Dennis H.

5/5

I received outstanding service from Jeanette L at GVSUD. She was so helpful, efficient, and kind. She handled the process, which I was thinking was going to take some significant time and follow-up on my part, in a matter of minutes and was so concise and clear in her instructions on what I needed to do to make the process go smoothly it was awesome.

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