Lucid Systems Ltd

I had a fantastic experience with this IT support company. The team was professional, responsive, and very knowledgeable. They quickly identified and resolved my issue, and explained everything in a way that was easy to understand. Their customer service was excellent from start to finish. I highly recommend them to anyone in need of reliable IT support

Exceptional service from Lucid Their team is incredibly responsive, knowledgeable, and proactive in addressing our IT needs. From seamless cybersecurity solutions to efficient network management, they’ve kept our systems running smoothly with minimal downtime. Highly recommended and will Certainly be using again.

We have had a great experience with Lucid Systems over the years. Their team is consistently responsive and proactive, always quick to assist whenever we have an issue or question. A special mention to Karl, whose expertise, clear communication, and calm approach has been invaluable.

Professional, friendly service and very customer focused. They excelled where others failed. Will continue to use Lucid Systems and highly recommend their services

Absolutely exceptional service always from lucid they always keep my business on track would def recommend.

Ben has been excellent in resolving the issue with my SQL installation. It took him just a couple of minutes. He is highly skilled and a great colleague. Highly recommended. Overall very happy with the promptness.

We transitioned to Lucid 8 years ago for all our IT and phone support which, if I can recall, was a seamless process, I certainly would have remembered if it wasn’t so! The team have always provided a caring level of support and are reactive and have great personalities too, sorry but this is rarer in some IT cases!, resulting in forging strong relationships and an understanding to how our business works and performs. Outside of the standard support, when we are considering changes and/or have our own CRM software issues, they happily advise and consult. I would highly recommend their services and won’t be looking to change for the foreseeable and never consider taking wider quotations when approached many times as they offer a much deeper level of service to cost alone.

Callum Mason took time to resolve a very tricky but important issue for me. He was very professional and diligent and kept me aware of the process. The solution took time to resolve and Callum followed up 24 hours later to check to see if the solution had worked. Excellent service