Richmond Road Post Office - Kingston upon Thames

Address: 109 Richmond Rd, Kingston upon Thames KT2 5BX, United Kingdom.
Phone:2085463352.
Website: postoffice.co.uk
Specialties: Post office, Bank, Business banking service, Courier service, Mailing service, Shipping and mailing service, Shipping service.
Other points of interest: Delivery, In-store pick-up, On-site services, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 86 reviews on Google My Business.
Average opinion: 4.7/5.

Location of Richmond Road Post Office

Richmond Road Post Office 109 Richmond Rd, Kingston upon Thames KT2 5BX, United Kingdom

Open Hours of Richmond Road Post Office

  • Monday: 9 am–10 pm
  • Tuesday: 9 am–10 pm
  • Wednesday: 9 am–10 pm
  • Thursday: 9 am–10 pm
  • Friday: 9 am–10 pm
  • Saturday: 9 am–10 pm
  • Sunday: Closed

Introduction

The Richmond Road Post Office, situated at 109 Richmond Rd in Kingston upon Thames, KT2 5BX, United Kingdom, is a beacon of convenience and efficiency for the local community. This branch, operated by the renowned Post Office Limited, offers a wide array of services tailored to meet the diverse needs of its customers. Let's delve into the details of this bustling hub of communication and commerce.

Main Services

  • Postal Services: The Richmond Road Post Office handles all your postal needs, from sending letters and parcels to collecting mail items. They offer a range of services such as Special Delivery, International Economy, and International Standard.
  • Banking Services: As a partner of Bank of Ireland UK, this post office provides essential banking services. You can withdraw or deposit cash, pay in cheques, and access your account using your card or a barcode from your mobile app.
  • Business Banking: They cater to business needs with services like paying in cash and cheques, withdrawing cash, and accessing your business bank account using your card or a barcode.
  • Courier Service: This post office partners with major couriers like DHL, UPS, and FedEx to provide a wide range of courier services for sending parcels both domestically and internationally.
  • Mailing and Shipping Services: They offer a variety of mailing and shipping services, including packaging materials, shipping insurance, and online tracking for your parcels.
  • Other Services: The branch also provides bill payment services, money transfers, travel money, and even a postbox rental service for businesses and individuals.

Location and Access

The Richmond Road Post Office is nestled in the heart of Kingston upon Thames, a bustling town on the River Thames in southwest London. The exact location is 109 Richmond Rd, Kingston upon Thames, KT2 5BX, United Kingdom.
Transportation:
The post office is conveniently located near several public transportation options. Kingston station, served by South Western Railway and London Underground (District Line), is approximately a 5-minute walk away. Buses stopping nearby include the 281, 481, K1, K2, K3, K4, and K5 services.
Parking:
For those driving, there are several parking options nearby, including the Madden’s Row Car Park (5-minute walk) and the Fairfield Car Park (7-minute walk). However, please note that parking may be subject to availability and local parking regulations.

Featured Characteristics

The Richmond Road Post Office stands out with several unique characteristics that enhance its customer experience.
  • Extended Opening Hours: This post office is open later than many others, with a closing time of 6:00 PM from Monday to Saturday. This allows customers to conduct their business even after work hours.
  • In-store Pickup and On-Site Services: They offer a click and collect service, allowing customers to shop online and pick up their purchases at the store. Additionally, various on-site services like document certification and photo booth are available.
  • Card Payment Options: The branch accepts various payment methods, including credit and debit cards, as well as NFC mobile payments. This offers customers flexibility and convenience in their transactions.

Practical Information

For further convenience, here are some practical details about the Richmond Road Post Office:
  • Phone Number: You can reach the post office at 2085463352 for inquiries or assistance.
  • Website: For more information about services and branch details, visit their website at postoffice.co.uk.
  • Accessibility: The branch is wheelchair accessible, ensuring all customers can access its services.

Customer Reviews and Positive Aspects

With 86 reviews on Google My Business, the Richmond Road Post Office maintains an impressive average rating of 4.7/5. Customers praise its friendly and efficient staff, quick service, and extended opening hours. One customer noted, "So friendly, quick and always open! I’ve never been to a better post office. I send all my packages here for pickup and drop off. Thank you so much!!" This feedback highlights the positive aspects of customer service, convenience, and efficiency that many customers appreciate about this post office.

Frequently asked questions about Richmond Road Post Office

What are the postal services offered?

Services include sending letters and parcels, Special Delivery, International Economy, and International Standard.

What banking services are available?

Cash withdrawal/deposit, cheque payment, and account access via card or mobile app.

What are the business banking services?

Cash and cheque payments, withdrawals, and account access.

What courier services are offered?

Domestic and international parcel services through partners like DHL, UPS, and FedEx.

What are the post office's hours of operation?

Open from 9:00 AM to 6:00 PM, Monday to Saturday.

Reviews of Richmond Road Post Office

Richmond Road Post Office - Kingston upon Thames
Nadine
5/5

So friendly, quick and always open! I’ve never been to a better post office. I send all my packages here for pickup and drop off. Thank you so much!!

Richmond Road Post Office - Kingston upon Thames
YY C.
1/5

The owner of this store was rude and aggressive during a disagreement, and shockingly, 10 days after I paid for the 1st class mail delivery, the mail still hasn’t arrived. This is completely unacceptable — personal issues should never interfere with postal services. I’ve reported him and will never return. Avoid this place if you want to be treated fairly and get reliable service. Now going through the complaint and compensation process.

Richmond Road Post Office - Kingston upon Thames
Zoe W.
5/5

Super friendly and efficient post office. Long opening hours are much appreciated too.

Richmond Road Post Office - Kingston upon Thames
Kan P.
5/5

This is my first time to use post service in the UK. The owner is very kind and helpful as he walk me through how to make the post.

Richmond Road Post Office - Kingston upon Thames
Jane L.
5/5

This is the friendliest, most efficient post office I have ever visited. Yesterday (2.1.25) I went to my local post office in Hampton Wick to post a birthday present to find it closed. I then walked to the Bentall Centre post office. Closed. I then walked to the small post office in Richmond Road. Open! It was, of course, extremely busy but no one minded because the gentleman behind the counter was so kind, apologetic, efficient and professional. I shall go out of my way to visit this post office in future. It's an excellent example of good customer service. Thank you!

Richmond Road Post Office - Kingston upon Thames
judy M.
5/5

I can’t praise this post office more highly. The chap who runs it is exceptionally patient, polite and kind even though they are extremely busy due to the P.O. in the Bentall Centre closing recently. His wife is also kind and helpful. Their opening times are amazing. I am so grateful that they are my ‘local’. Where else can you post a parcel at 10pm A huge ‘Thank You’ to a wonderful and exceptionally hard working couple.

Richmond Road Post Office - Kingston upon Thames
nawang T.
5/5

The service they provide is so nice. Very friendly and helpful with any questions I had. Will definitely be coming back!

Richmond Road Post Office - Kingston upon Thames
Fiona Q.
5/5

The best post office in the neighbourhood, so kind and friendly!❤️I’m so grateful to have them on the street.

Richmond Road Post Office - Kingston upon Thames
YY C.
1/5

The owner of this store was rude and aggressive during a disagreement, and shockingly, 10 days after I paid for the 1st class mail delivery, the mail still hasn’t arrived. This is completely unacceptable — personal issues should never interfere with postal services. I’ve reported him and will never return. Avoid this place if you want to be treated fairly and get reliable service. Now going through the complaint and compensation process.

Richmond Road Post Office - Kingston upon Thames
Karolina B.
5/5

This was the nicest, most efficient experience I ever had at a post office in my 10 years in the U.K. to the point that I felt compelled to write this review. The owner was so nice!

Richmond Road Post Office - Kingston upon Thames
Nadine
5/5

So friendly, quick and always open! I’ve never been to a better post office. I send all my packages here for pickup and drop off. Thank you so much!!

Richmond Road Post Office - Kingston upon Thames
SHALEA
1/5

Messy dirty store. Exploiting customers by Overcharging you for soft drinks as no prices are displayed anywhere!! other local shops sell items at the normal price rate it should be. Would advise to shop elsewhere to avoid being ripped off.

Richmond Road Post Office - Kingston upon Thames
Greg
5/5

I think I just had the best post office experience ever. The owner is super nice and helpful. Great stuff!