Earl Shilton Delivery Office

Address: Royal Mail, Delivery Office, 19 Oaks Way, Earl Shilton, Leicester LE9 7GY, United Kingdom.
Phone:3457740740.
Website: royalmail.com
Specialties: Shipping and mailing service.
Other points of interest: Delivery, Wheelchair-accessible entrance.
Opinions: This company has 63 reviews on Google My Business.
Average opinion: 3.3/5.

Open today until 10:00.

  • Monday: 08:00–10:00
  • Tuesday: 08:00–10:00
  • Wednesday: 08:00–10:00
  • Thursday: 08:00–10:00
  • Friday: 08:00–10:00
  • Saturday: 08:00–12:00
  • Sunday: Closed

The Earl Shilton Delivery Office, operated by Royal Mail, is a vital hub for ensuring the efficient delivery of letters and parcels in the Earl Shilton area of Leicester, UK. Situated at 19 Oaks Way, this delivery office plays a crucial role in connecting the local community with the rest of the country and the world. This article provides a comprehensive overview of the Earl Shilton Delivery Office, detailing its main services, location and accessibility, unique features, practical information, and customer reviews.

  • Postal Services: The primary service offered at the Earl Shilton Delivery Office is the collection, sorting, and delivery of postal items. This includes letters, cards, and parcels, ensuring that all items reach their intended recipients in a timely manner.
  • Special Delivery Services: Royal Mail offers several special delivery services, such as Next Day Guaranteed, Next Day Guaranteed by 9 am, and Special Delivery, which are available at this delivery office. These services ensure that time-sensitive or valuable items are delivered promptly and securely.
  • International Services: The Earl Shilton Delivery Office also handles international mail and parcels. Royal Mail's international services cater to both personal and business customers, providing reliable and efficient delivery to destinations worldwide.
  • Mail Redirection: Royal Mail's Mail Redirection service allows customers to have their mail forwarded to a new address. This service is particularly useful for individuals who have recently moved or changed their business location.

The Earl Shilton Delivery Office is located at 19 Oaks Way in Earl Shilton, Leicester, LE9 7GY, United Kingdom. The delivery office is situated in the industrial estate of Oaks Way, providing easy access for both customers and delivery vehicles. The nearest major road is the A47, which connects to the M69 motorway, offering convenient access from both within and outside Leicester.

For those using public transportation, the delivery office is approximately a 15-minute walk from Earl Shilton railway station. Several bus routes also serve the area, with stops nearby at the nearby Oaks Way or Park Road. Additionally, the delivery office offers ample parking space for customers, ensuring a hassle-free experience for those who choose to drive.

Some unique features of the Earl Shilton Delivery Office include:

  • Wheelchair-Accessible Entrance: The delivery office has been designed to be wheelchair-accessible, ensuring that all customers can access its services with ease.
  • Self-Service Kiosks: The Earl Shilton Delivery Office is equipped with self-service kiosks, allowing customers to manage their postal services conveniently and efficiently. Customers can use these kiosks to track their parcels, print postage labels, and weighing and measuring their items before sending them.
  • Counter Services: In addition to self-service options, the delivery office also offers counter services. Staff members are available to assist customers with their postal needs, providing expert advice and guidance on the various services offered by Royal Mail.

For customers planning a visit to the Earl Shilton Delivery Office, it is essential to be aware of the following practical information:

  • Operating Hours: The delivery office is typically open from Monday to Saturday, with specific opening hours varying throughout the week. It is recommended to check the Royal Mail website or contact the office directly for the most up-to-date opening hours.
  • Contact Information: The Earl Shilton Delivery Office can be reached by phone at 3457740740 or via email through the Royal Mail website's contact form. Customers can also find more information and opening hours on the Royal Mail website.
  • Postage Services: The delivery office offers a range of postage services, including stamps, Parcelforce Worldwide services, and Special Delivery services. Customers can purchase postage services and send their items directly at the delivery office.

The Earl Shilton Delivery Office has a total of 63 reviews on Google My Business, with an average rating of 3.3 out of 5 stars. While the overall rating is positive, customers have highlighted both positive and negative aspects of their experiences with the delivery office:

  • Efficient Service: Several customers praise the delivery office for its efficient and prompt service, with some noting that their parcels were delivered earlier than expected.
  • Helpful Staff: Many customers appreciate the helpful and friendly staff at the Earl Shilton Delivery Office, who are often praised for their professionalism and willingness to assist.
  • Convenient Location: The delivery office's location, with nearby parking and public transportation options, is another aspect that customers find convenient and appreciated.
  • Opening Hours: Some customers have expressed disappointment with the delivery office's opening hours, particularly on Saturdays, and suggest extending the opening hours to better accommodate customers' schedules.
  • Queue Management: A few customers have mentioned long queues and wait times, highlighting the need for improved queue management to ensure a smoother customer experience.
  • Communication: Some customers have suggested that Royal Mail could improve communication regarding delivery updates and notifications, helping customers stay informed about their parcels' status.

In conclusion, the Earl Shilton Delivery Office plays a vital role in ensuring the efficient and reliable delivery of letters and parcels in the Earl Shilton area. With its convenient location, range of postal services, and dedicated staff, the delivery office caters to the diverse needs of its customers. By addressing the minor drawbacks highlighted in customer reviews, Royal Mail can further enhance the customer experience at the Earl Shilton Delivery Office.

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The office offers postal; special delivery; international services; and mail redirection.
Yes; it has a wheelchair-accessible entrance.
Yes; customers can use self-service kiosks for tracking parcels; printing postage labels; and weighing & measuring items.
It's approximately a 15-minute walk from Earl Shilton railway station; and several bus routes serve the area.
Yes; the delivery office offers ample parking space for customers.
Earl Shilton Delivery Office - Leicester
1/5

1 star review due to 2 hour opening window at a time where people are working. I work 8-5, how does it make sense to have a collection window of 8am-10am. Appalling.

Earl Shilton Delivery Office - Leicester
1/5

One star due to 8 till 10am opening times. What good is that as everyone at work. It need to be 3 till 5pm so we have a chance to collect parcels. I get you don't want to work all day but at least be open when customers can come.Had the choice between delivery services. Wrong one ?

Earl Shilton Delivery Office - Leicester
1/5

After a ‘missed’ delivery when there was someone to collect it, returned to this office. Only to find a small 2 hour window to pick up my parcel which can’t be done as I’m working at this time. Nice job Royal Mail

Earl Shilton Delivery Office - Leicester
1/5

Useless. Only open between 8 and 10am when nobody apart from unemployed people can actually get there. Rarely knock, always leave a card, never try to redeliver. I always choose alternative carriers, and dread it when people send anything to me via RM.

Earl Shilton Delivery Office - Leicester
4/5

Staff have generally been very helpful but not neccesarily what you would term friendly. Parking can be an issue depending on what time you visit. Its is however a parcel collection office so the service is perfectly acceptable.

Earl Shilton Delivery Office - Leicester
1/5

Shilton is the only place I've lived where regular issue's arise with the post. Every couple of months there is a least 1 problem with missing post. Most recent being March 2022: I received a text confirming that my item was sent on the 3rd, 1st class post, apparently delivered on the 4th, which I never received. A replacement was then sent out on the 14th, 2nd class, and I received it on the 16th with the bottom of the box open (item was in it however). I've also had birthday cards go missing as well as parcels that I have personally posted parcels at the Premier store in town (This has happened twice in 7 years) and they have not been received by the recipient. These issues really need to be looked into.

Earl Shilton Delivery Office - Leicester
5/5

Post is usually pretty good but in my opinion the Royal Mail sorting office is unfit for purpose. With more properties being built each year mote pressure is put on the humble postman.

Earl Shilton Delivery Office - Leicester
1/5

What is with these opening times? You book a parcel or whatever in online for tracked 24 and the only place local you can send it from is here but good luck dropping it off when they are nearly always closed or open for 1-2 hours a day! What the hell?

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