Terpstra Automotive - Chittenango, New York

Introduction

Nestled at 260 Genesee St, Chittenango, NY 13037, Terpstra Automotive is a comprehensive auto parts store that has been serving the local community and travelers alike with dedication and professionalism. This family-owned business has been a staple in the region for years, providing top-notch service and high-quality products to ensure vehicles stay in optimal condition.

Main Services

• Auto Parts Supply: Terpstra Automotive stocks a wide range of auto parts for various makes and models, ensuring you find what you need under one roof.
• Parts Lookup: Their user-friendly parts lookup system helps customers identify the correct parts for their vehicles, making the shopping process seamless.
• Custom Orders: If a particular part is not in stock, Terpstra Automotive can order it for you, ensuring you get the exact component you need.
• Aftermarket Accessories: They also offer a variety of aftermarket accessories, such as performance parts and styling components, to help customers enhance their vehicles.

Location and Access

Terpstra Automotive is situated in the heart of Chittenango, NY, making it easily accessible from major roads and highways. The store is located just off NY-5S, providing convenient access for both local residents and out-of-town visitors. The store's proximity to the Chittenango Creek Park also makes it an ideal stop for those enjoying outdoor activities.

For customers who prefer to shop online, Terpstra Automotive offers a user-friendly website that allows you to browse their inventory, check prices, and place orders. The website also includes a helpful 'Store Pickup' option, allowing customers to order online and pick up their purchases at the store.

Featured Characteristics

• Wheelchair Accessibility: Terpstra Automotive is committed to providing a comfortable shopping experience for all customers. The store features a wheelchair-accessible entrance and parking, ensuring that everyone can easily access the store.
• Quick Visit: The store's layout and efficient staff ensure that customers can find what they need and checkout quickly, minimizing wait times.
• Payment Options: Terpstra Automotive accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing customers with flexible and convenient payment options.

Practical Information

• Address: 260 Genesee St, Chittenango, NY 13037, United States
• Phone: 315-687-9805
• Hours of Operation: Monday-Friday: 8:00 AM - 5:00 PM, Saturday: 8:00 AM - 12:00 PM, Sunday: Closed

Positive Aspects from Reviews

Terpstra Automotive has a glowing average rating of 4.9/5 on Google My Business, with 27 reviews highlighting the store's exceptional service and commitment to customer satisfaction. Many customers praise the knowledgeable staff, who are always ready to provide helpful advice and assistance. The store's vast inventory and efficient checkout process are also frequently mentioned as positive aspects, with customers appreciating the convenience and ease of shopping at Terpstra Automotive.

One customer, traveling through the area, encountered a problem with their vehicle and praised the store for being able to provide the necessary part and getting them back on the road quickly. This testimonial highlights the store's commitment to providing timely and effective solutions to keep customers moving.

Another customer highlighted the store's dedication to providing personalized service, mentioning that they were greeted by name and offered helpful advice on their vehicle's maintenance. This personal touch has helped Terpstra Automotive build a loyal customer base in the Chittenango community and beyond.

Conclusion

Terpstra Automotive, located at 260 Genesee St, Chittenango, NY 13037, is more than just an auto parts store. It is a comprehensive resource for vehicle owners, offering a wide range of parts, expert advice, and exceptional customer service. With its convenient location, wheelchair accessibility, and commitment to providing a quick and easy shopping experience, Terpstra Automotive is the go-to destination for all your automotive needs. Whether you're a local resident or a traveler passing through, be sure to stop by and experience the difference for yourself.

❓ Frequently asked questions about Terpstra Automotive

👍 Reviews of Terpstra Automotive

Rufus M.

5/5

Great Service and very knowledgeable staff. Was traveling through the area when I had a problem and they were able to get the part for me and got me back on the road. Yes, its an old place, but I will take a knowledgeable staff with excellent customer service over flashy florescent competitors that hire people that have limited knowledge of automobiles.

Chris T.

5/5

Great little family owned company that has been around before I was boren. My grandfather and father and myself have used these guys for parts for years and they usually can beat any of the competition in the area and great quality customer service.

Mike S.

5/5

Super knowledgeable and friendly service. Even better prices. Don't shop anywhere else if you can help it. You won't regret it.

Sarah T.

5/5

Been in business for over 30 years and always knows the answer to any automotive or moving parts questions. I always rather give money to the small business and than the big man. Great prices too

Paul G.

3/5

The place is a dump but they always have what i need. Prices are good too. Staff is friendly but I've never tried a return.

George S.

5/5

Great service, smart, knowledgeable, good prices, l think I just might be a loyal customer.

Cody Q.

5/5

Great parts store great Guy's really good prices family owned they also make hydraulic lines there highly recommend using this store

Sean M.

5/5

Good people, great prices, and definitely more knowledgeable then advanced auto, when it comes to the applications of parts they sell.