Novacroft

Worked there for a period of 6 months ... not the best place to work if you are looking for career progression, no real management and training was fairly bad. As they say "putting people first" which is absurd the company has a high turn over one of which why they are always employing, Pay is the lowest with no real benefits... as a company opened in 2022 mental health does not exist all they really care is about statistics profits with constant stress given to workers stating "that they would be fired" if your looking for a company that does not value you and what you do be my guest and apply but save your time and effort into applying for something with more value morally and avoid this TOXIC WORK environment … CEO Debra states she "cares" I don't think she comprehends that word nor the statement of "putting people first".

I've worked there for a pretty long period of time, in 2019 it was a nice place to work even tho it was the minimum wage, during the pandemic we worked from home. After september 2020, it started to go downhill, bad management, (some) managers constantly chasing you up for the 6 mins call, even tho they could not do so. And the resource planning is HORRIBLE. You will never get a holiday when you need it, never. They are always or booked or not available. The only reason why I will put 2 starts it is because I made there friends for life and were 2 managers which really cared about people not numbers. Overall, I don't recommend.

We were put through an unpaid day of training, making us complete lengthy quizzes, with the intention of dismissing the whole team at the end of the day. The HR team members, in particular Urvashi, are rude and the company doesn't take mental health seriously. Stay away..

20 of us to start today, training manager trish came in to say that the company NEVER put more than they need on a campaign, got a call after our first shift finished and we've all been let go. an absolute joke of a company. stay clear!!

Worked on a private/public campaign (remotely), the team leaders/managers are not supportive. If we had a problem with our computer and were unable to work then we would not receive any payment for that period as this was our fault. They only care about the money that goes into their pocket and does not give a penny about the employees

I am grateful, as I'm afforded a permanent role, Woking From Home with Novacroft. They have done nothing but look after me in so many different ways, since I started in mid 2021. The HR team are supportive, as are Resource Planning :-) Then there are the managers, namely my Ops Manager Jo T.... then there is Meredyth, Kelly and the lovely Leigh (and even some managers who have moved on)...... who are/were just amazing people!! The overall & wider team are a lovely bunch too! The role itself is enjoyable :-) So sorry to read of some negative experiences, but sincerely speaking I have absolutely no qualms working here as it is a blessing in many ways!!

this is one of the best companies i have ever worked for , such supportive team managers who will always be there to support and guide you the best you can. even though it’s work from home you do build a sense of rapport with your team managers and colleagues.