O2 Shop West Bromwich - West Bromwich

Address: 33 New Sq, West Bromwich B70 7PP, United Kingdom.
Phone:1212729099.
Website: stores.o2.co.uk
Specialties: Cell phone store, Mobile phone repair shop.
Other points of interest: In-store pick-up, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, Quick visit, Electronics, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 170 reviews on Google My Business.
Average opinion: 3.9/5.

Location of O2 Shop West Bromwich

O2 Shop West Bromwich 33 New Sq, West Bromwich B70 7PP, United Kingdom

1212729099

Open Hours of O2 Shop West Bromwich

Monday: 9 am–5:30 pm
Tuesday: 9 am–5:30 pm
Wednesday: 9 am–5:30 pm
Thursday: 9 am–5:30 pm
Friday: 9 am–5:30 pm
Saturday: 9 am–5:30 pm
Sunday: 11 am–5 pm

O2 Shop West Bromwich: A Comprehensive Guide

The O2 Shop West Bromwich is a cell phone store and mobile phone repair shop located at 33 New Sq, West Bromwich B70 7PP, United Kingdom. This article aims to provide an in-depth look at the services offered, location, and features of this store, as well as practical information for customers.

Main Services

Cell phone sales and customization
Mobile phone repair services, including screen replacements and water damage repairs
Contract and plan management
Phone insurance and accessories
Free Wi-Fi and entertainment options
Quick and convenient services, including same-day repairs and replacements

Location and Access

The O2 Shop West Bromwich is conveniently located in the heart of West Bromwich, making it easily accessible by car, bus, or on foot. The store is situated on New Square, a bustling area with plenty of parking options nearby.

Address: 33 New Sq, West Bromwich B70 7PP, United Kingdom
Phone: 1212729099
Website: stores.o2.co.uk/o2-store-west-bromwich
In-store pick-up and delivery services available
Wheelchair-accessible car park and entrance
Wi-Fi and entertainment options available

Featured Characteristics

The O2 Shop West Bromwich offers a range of unique characteristics that set it apart from other cell phone stores.

NFC mobile payments accepted
Credit and debit cards accepted
Quick and convenient services, including same-day repairs and replacements
Free Wi-Fi and entertainment options available
Wheelchair-accessible car park and entrance
Regular promotions and discounts available

Practical Information

For customers planning to visit the O2 Shop West Bromwich, here are some practical details to keep in mind:

Opening hours: [insert opening hours]
Store hours may vary on public holidays and weekends
Staff availability: [insert staff availability]
Phone numbers and email addresses for customer inquiries
Address and map directions for navigation

Customer Reviews

The O2 Shop West Bromwich has received overwhelmingly positive reviews from customers, with an average rating of 3.9/5 on Google My Business. Some customers have praised the staff for their friendly and helpful service, while others have appreciated the convenient and quick services offered by the store. "My sister Sue and I popped in Saturday to sort out our contracts and received good service from staff there. No problems at all," said one satisfied customer. This positive feedback highlights the store's commitment to providing excellent customer service and ensuring customer satisfaction. Overall, the O2 Shop West Bromwich offers a range of services, features, and practical information that make it an attractive option for customers in the West Bromwich area. With its convenient location, wheelchair-accessible facilities, and friendly staff, this store is well-equipped to meet the needs of its customers.

Frequently asked questions about O2 Shop West Bromwich

What services does the O2 Shop West Bromwich offer?

The O2 Shop West Bromwich offers cell phone sales, mobile phone repair, contract management, and phone insurance and accessories.

Is the store wheelchair-accessible?

Yes, the store has a wheelchair-accessible car park and entrance.

Can I get same-day repairs and replacements?

Yes, the store offers quick and convenient services, including same-day repairs and replacements.

What is the address of the store?

The address of the O2 Shop West Bromwich is 33 New Sq, West Bromwich B70 7PP, United Kingdom.

How do I contact the store?

You can contact the store by phone at 1212729099 or visit their website at stores.o2.co.uk/o2-store-west-bromwich

Reviews of O2 Shop West Bromwich

Yvonne R.

4/5

My sister Sue and myself popped in Saturday to sort out our contracts and received good service from staff there. No problems at all

j S.

1/5

I visited the o2 store at new square west bromwich.i had to swap a sim car which was dealt with by a chap called liam and carrried out my request fine. Then i enquired about a new mobile as im on a rolling contract. I was passed on to a rep who went through deals with me as i told him what i was after and my budget.i also agreed to take out broadband with virgin(who i have had and think they are rubbish)but as it was a package i agreed to take out the deal when i next came into store 3 days later.the rep told me he would not be in but his colleague would so i specifically asked him to explain to the other rep exactly what deal we worked out and he told me the other rep will do you the same deal as he knows what deal it was. So i got out of work early got to west bromwich paid for parking and got to the 02 store upon where i met the rep.i told him i was there to take out the deal i had arranged with his colleague,to which he said he couldnt remember!! I explained ro him the deal i was shown. So after some explaining we went to his sales pad and he told me that the deal i was presented now didnt exist!! And that his colleague may have shown me a phone which wasnt the one i wanted,again i explained exactly to him the soecs we discussed and he told me it was impossible. So…either his friend needs to clean his ears out or they need to understand what the customer is saying in plain english!! The communication is clearly diabolical,the understanding of a customer was pathetic and i wasted my whole day with the o2 deal that now didnt apparently exist which i clearly went through with the previous rep. What a joke what a real let down to where staff in a communications company cannot communicate with themselves or customers!! What a pathetic joke. Never again will i bother with clowns. Time to get rid of my o2 (o poo) service. Absolute crap avoid this o2 store like the clap!!!

Philip M.

1/5

I've been charged double today not happy at all usually 20 pounds a month been charged 40 od pounds may be going to another provider

Rawand J.

1/5

I have seen really rude situations in that shop , staff ( i think he was Pakistani) was taking advantage of two customers ( they were struggling with English) . I will never come back to that shop . I don’t recommended at all ….

Karan V.

1/5

My first experience with o2 and that’s shit . I had a. Phone and staff didn’t ask you want today u want delivery at home or you want to collect another day he just did it his own and told you can collect it in 2-12-2024 or most probably 3-12-2024 But today is 05-12-2024 no update for collection shit

Proud M.

2/5

Went into O2 West Bromwich to upgrade my daughter’s phone. They asked if I had a Virgin media broadband contract to which I replied yes. I’ve been with Virgin media for over 18 years. The lady serving us put my address into the system and it wasn’t showing that my address had Virgin media broadband, she then went across to her colleague and told him that it was not showing up on the system and he proceeded to tell her that I was lying. I proceeded to show my email with my Virgin media bill and he looked like a deer caught in very bright headlights. He turned beetroot red and disappeared to the back of the shop and was not seen again. Shame on you!! Do not assume people are lying as it makes you look silly, when you are proved wrong. Embarrassing.

Jane G.

5/5

Popped in West Brom today, brilliant service - friendly, efficient- thank you

Stephen T.

5/5

Hi, i used the o2 New Square store in West Bromwich for the first time to buy a new phone, as i entered the store i was greeted by a member of staff, who was very polite, i told him about the problem i had with my old phone and he introduced me to Amraj, Amraj help me choose a new phone , he wasn't a pushy sales man, like the one's I've dealt with in the past, Amraj spent at least 1 1/2 hrs transferring my data to the new phone, what a great job Amraj, I went back a couple of days later asking if Amraj could help with getting my Email set up on the phone, there was a little problem getting it, so his colleague Shannon got involved and between them its all sorted now. A Big thank you Amraj and Shannon I never got this support from my previous provider. well done O2 West Bromwich. regards Steve.

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